REST API
Control calls and agents, and manage your webhook subscriptions. Dial, answer, transfer, set presence, and more. See the Integration API overview.
Unexus Developer Portal
Integrate your own applications with the Unexus Connect contact center platform.
Two ways to integrate
Section titled “Two ways to integrate”Webhooks
Unexus pushes real-time events (call status, agent status, interactions) to an HTTPS endpoint that you host. No polling required. See the webhooks overview.
Authentication
Standard OAuth 2.0 client credentials with Microsoft Entra ID. Your credentials never touch Unexus. See authentication.
API explorer
Browse every endpoint and send test requests straight from your browser with the interactive API explorer.